Frequently Asked Questions

Who is EZ Health Beauty?

EZ Health Beauty is one of the largest supplements online stores in the Arab world that will provide you with everything you need from sports and beauty supplements, kitchen, home and children supplies to find anything you are looking for, and our store achieves the most difficult equation by providing high quality at the best price.

Where EZ Health Beauty is it located?

Our Headquarters in UAE, We Ship all Of our products to all Emirates and many countries.

What are your working hours?

We work every day of the week and 24 hours a day. You can place your order and contact us at any time convenient for you.
 

Does EZ Health Beauty have any stores or direct sales sites in the area?

We are online based business and will ship all of your orders to your door>

How can we benefit from the discounts offered by your online store?

Follow our online store and our social media pages to know the latest offers we offer.
 

How can I contact customer service on the EZ Health Beauty website?

You can call us at +971585202043 or contact us via WhatsApp or through our email sales@ezhealthbeauty.com
 

What delivery options do you have?

We can deliver the product to your home, workplace or any pick-up point you want.

What are the countries and regions covered by the delivery service from your website?

We Ship to all areas in United Arab Emirates and we will soon provide international shipping.

How long does delivery take?

After completing your order, a customer service representative will contact you to complete the order and inform you of the earliest possible delivery date.

I received my order but it does not fit, how do I return it?

As long as the product is in the same condition, you can contact us via phone or WhatsApp, and the customer service team will complete the process of returning the order with you.

How can I change the delivery address?

You can change the delivery address by contacting us via phone or WhatsApp, and the customer service employee will receive your new address from you.
 

How do I place an Order?

You do not need to create an account, but go to the product page, click on "Add to Cart" or "Buy Now" and complete the steps to complete the order.

How Can I Cancel Or Change My Order?

Contact us via phone or WhatsApp, and a customer service representative will follow up with you to remove the product.

Do I need an account to place an order?

You Can place your orders without account.

What can I do if a product is missing or damaged in my order after it delivered?

Contact us and our customer service team will provide all possible solutions and help you choose the most suitable solution for you.

Is there a maximum number of products that I can put in the cart?

You can put any number of products in the cart and there is no limit.

Why was my order canceled?

There are many reasons for canceling the order, and most of these reasons are:

• If you cancel the order yourself, in which case you will receive an email canceling the order.
• In the event that the order failed to be delivered to the address you chose.
• If the payment process fails.
• If the request is not received

How do I know that the order through the site was successful?

A message will appear confirming the success of the operation.